We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (25)
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1 Star (0)
|Buyer||Real customer reviews|
Hair is so soft !! And true to length (actually seems a bit longer ) Shipping was super fast (less than a week) came WEEKS before expected !!!! The bundles are full from the beginning to the tips!! I’m going to dye and install tomorrow !!
Great customer service
Incredibly fast, QUALITY and gift, perfect! Thanks
thanks alot, is very good,I will post it when I install it , thanks to the store
The store stayed in contact through the whole shipping and delivery process, even making sure the shipping and contact information was correct before sending. The hair came quickly and is soft and good quality. I can not wait to install it and I will be ordering from here from now on.
Took two bundle 28 inches. The quality is good. Before The capacity you need a couple of times dye to give rigidity. Since very silky and the capsules can slazit.
The hair was pefect and it was very thick. Will definetly buy again
I loved the texture of my bundles. I am very satisfied.
I just received my bundles and they are so beautiful! They have no smell and the length is very accurate. I will post pictures later today to show the quality! Also communication was great and they came very fast!
I received my hair today and i love it so far ... can’t wait til I get it installed! I will post pictures after it gets done! It’s so soft, I washed it and it still had the same exact soft texture!
This hair is the best hair , I washed and dyed it , the curls Are still there , it’s very soft and nice smell
Super fast shipping, great communication. Hair is very soft and silky, doesn’t have a bad smell either. Only ordered one bundle, but i’m gonna order one more!
Very accurate description
I love the hair I will definitely buy it again
This bundle is sooo soft i can run my fingers right through! & no shedding
thank you I am very satisfied with your service
it is a very soft hair. it is true to length. the shipment was really fast. the price is fair and the store's communication was amazing.I will leave a feedback as to tangling after I use it. I will also be leaving a comment on shedding after I use it. For now I really love the hair and would recommend that everyone buy it.
beautiful hair thanks very much
Good and silky hair, buyer is clear and shipping fast
I so love ishow hair. Great communication and fast delivery. Its my 5 time ordering from them and I am never disappointed. Thanks ishow hair
Very happy with the hair I received. All bundles were intact AND I Received a gift The texture is amazing and there's no smell whatsoever The staff I was communicating with were so nice and very quick to respond to me, despite the time difference. Thank you all so much!! I will definitely be buying from this store again and recommending to You to my friends and family!!!! I
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