Does it look fake and shiny?
no ,our material is high quality japan high temperature fiber that looks nature like human hair ,not shine even though under the strong sunshine,can’t distinguish yourself human hair or our hairpiece
Can be dye ?
no ,can not dye ,because this is synthetic material ,not human hair
Can be ironed ?
yes ,because the material is heat-friendly fiber ,so can ironed it at 150-180 degree or 300-350 Fahrenheit
How to restyle ?
Unlike your own hair ,synthetic fiber only sets after it cools,so keep the curl until it is cool ,then realse !
How to choose color ?
Our colors are multi-faceted and will work with various shades, black ,brown ,ash, golden or beige. Go a shade darker for a highlighted effect or a shade lighter for an ombre look. or contact us for helping to choose color
How to detangle ?
(1)Spray water or wig conditioner & detangler to prevent getting tangled
(2)Detangle the hair using a wide tooth comb carefully .Start from ends and work toward the root to decrease shedding
(3)It is better to braid it to avoid the static between synthetic with clothes if wearing all the day
How to DIY for wig conditioner?
Get a empty spray bottle ,put some conditioner in it ,then fill it up with water .Close and shake before use!
How to wash ?
(1)What you will need ?towel,shampoo & conditioner,wig conditioner,wide tooth comb
(2)To prevent shedding ,comb hair starting from the ends
(3)Add 1 tablespoon of shampoo to cold water ,soak for 5 minutes
(4)Rinse the wig gently in cold clear water twice or until thoroughly rinsed
(5)Add some conditioner to immerse the wig about 10 mintues,then clear water
(6)Blot the wig gently with a towel ,do not squeeze,twist,brush or comb while wet
(7)Allow the wig to air dry ,do not use a hair dryer
(8)Gently comb the hair from the end of the wig with wide-tooth comb
(9)Spray lightly with the wig conditioner
Wholesale and drop shipping are both welcomed?
For wholesale, we will offer the discount and free express shipping which only takes 3-7 days to arrive.
For drop shipping, we could send the goods to your customers directly and won’t leave information about us if you’d like to
We accept Escrow ,Paypal,T/T,Western Union,Money Gram and others
We will ship your order within 24 business hours after receiving your verified payment (Excluding Weekends and Public Holidays)
All shipping including postage and handling fees. Delivery time lasts approx:
(1) United States,: 10-20 business days (weekends not included,)
(2) Australia, Canada, United Kingdom: 20-30 business days (weekends not included)
(3) Other countries: about 25-35 business days (weekends not included)
The shipping time is highly depended on your country postal crarrier and local customs/duites,if need urgent,choose express shipping way,such as DHL,UPS,Fedex…
Please contact us before leaving negative or neutural feedback,we undertand the concerns and frustrations you might have,we promise we will give you best solutions, negative feeback can not solve any problem.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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|Buyer||Real customer reviews|
The color is a little bit different but it came pretty fast and the wig is soft so I liked it.
Beautiful, thick and arrived in no time! The fringe is slightly different from the picture, but it is normal as not yet acconciata. Consigliatissima!
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